Frequently Asked Questions

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SKYE™ can be safely used under the eyes to diminish dark circles and puffiness. It is advisable to use a lower frequency and smoothly glide the SKYE™ over the targeted area without applying excessive pressure on the skin.
\We recommend seeking advice from your physician or skincare professional prior to using this product.
We recommend seeking advice from your dermatologist prior to using this product.
Removing makeup before use will provide optimal results.
Cleanse the brush surfaces using soap and water, then rinse them thoroughly with clean water and gently dry them with a lint-free cloth or towel. Leave to air-dry.
You can use any facial cleanser or moisturiser with SKYE™, however we recommend avoiding clay/silicone based, and grainy cleansers to ensure SKYE™’s silicone touch points remain in optimal condition.
Recharging SKYE™️ is easy with the included USB charger cable. One hour of charging achieves a full charge which provides up to 4 months of use.

1. If the indicator blinks fast with a weak light, it indicates the battery is on low level. Plug the USB cable at the output terminal into the DC port and then connect the other end to a USB socket. Then, the indicator will blink slowly with a weak light. If the indicator lights stay on, this indicates the charging is completed. It will take about 2.5 hours to fully charge the battery.

2. The lithium battery of this product arrives at 50% battery level when delivered and should be 100% charged before first use.

3. The service life of the rechargeable battery will be reduced if this product is not in use for a long time. So it is recommended to at least fully charge it once every three months.